AMS

AMS

Empower Your SAP Environment with InfocomX's Application Managed Services

At InfocomX, we understand the intricate demands of managing SAP applications and the critical role they play in business operations. Our Application Managed Services (AMS) offer a comprehensive solution designed to optimize, maintain, and enhance your SAP landscape, allowing you to focus on your core business objectives while we take care of the rest.

Empower Your SAP Environment with InfocomX's Application Managed Services

AMS

At InfocomX, we understand the intricate demands of managing SAP applications and the critical role they play in business operations. Our Application Managed Services (AMS) offer a comprehensive solution designed to optimize, maintain, and enhance your SAP landscape, allowing you to focus on your core business objectives while we take care of the rest.

Why SAP AMS is Important:

SAP AMS is crucial for businesses to ensure continuous operation, optimal performance, and scalability of their SAP applications. It enables organizations to:

AMS

Our SAP AMS Offerings:

InfocomX offers a comprehensive range of SAP AMS services, covering a wide spectrum of SAP applications, including niche and specialized services such as BTP, CX, Signavio, Concur, and Fieldglass. With our expertise and tailored solutions, we ensure that your SAP landscape operates at peak performance while driving innovation and business growth.

Basic Services:

AMS

Scenario:

AMS

Basic Services:

Scenario:

SAP AMS is crucial for businesses to ensure continuous operation, optimal performance, and scalability of their SAP applications. It enables organizations to:

SAP AMS is crucial for businesses to ensure continuous operation, optimal performance, and scalability of their SAP applications. It enables organizations to:

AMS

Technical Services:

Technical Services:

AMS

Upgrade and Migration Services:

AMS

Upgrade and Migration Services:

AMS
AMS

Custom Development and Enhancement Services:

Custom Development and Enhancement Services:

AMS

Monitoring and Reporting Services:

AMS

Monitoring and Reporting Services:

AMS
AMS

Cloud Migration and Management:

Cloud Migration and Management:

AMS

Continuous Improvement and Innovation:

AMS

Continuous Improvement and Innovation:

AMS

Our SAP AMS Framework:

InfocomX's SAP AMS framework is designed to deliver optimal results throughout the entire lifecycle of your SAP system, including a smooth transition from your existing provider. We follow a structured, phased approach that ensures a stable foundation, continuous improvement, and successful knowledge transfer:owth.

Pre-Transition & Needs Assessment:

Our SAP AMS Framework:

InfocomX's SAP AMS framework is designed to deliver optimal results throughout the entire lifecycle of your SAP system, including a smooth transition from your existing provider. We follow a structured, phased approach that ensures a stable foundation, continuous improvement, and successful knowledge transfer:owth.

Pre-Transition & Needs Assessment:

Smooth Transition Phase and Stabilization:

AMS

Smooth Transition Phase and Stabilization:

AMS
AMS

Steady State Operations & Continuous Improvement:

Steady State Operations & Continuous Improvement:

AMS

Major Enhancements and Change Management:

AMS

Major Enhancements and Change Management:

AMS

InfocomX’s approach to Support tickets:

1) Ticket Classification:

2) Root Cause Analysis:

3) Proactive Trend Analysis:

4) Client-Centric Approach:

5) Continuous Improvement:

6) Effective Communication:

7) Knowledge Sharing:

8) Customized Reporting:

AMS

InfocomX Pricing Approach for AMS Projects:

InfocomX's pricing approach for AMS projects is designed to offer flexibility, scalability, and value for clients, whether they choose outsourcing, shared service models, or other engagement options. We prioritize meeting their needs while ensuring cost-effectiveness and transparency throughout the partnership.

Transparent Pricing Structure:

InfocomX maintains transparency and clarity in pricing, ensuring clients understand the costs involved without any hidden fees or surprises.

Ticket/Hourly-Based Pricing:

Clients are charged based on the number and complexity of tickets generated/number of hours support provided for their SAP environment, ensuring they only pay for the support they need.

Customized Pricing Packages:

We provide customized pricing packages to each client's unique needs, including options for outsourcing and shared service models.

Outsourcing Model:

For clients opting for outsourcing, InfocomX offers comprehensive AMS solutions where we take full responsibility for managing their SAP environment. Pricing is based on agreed-upon service levels and the scope of outsourcing.

Shared Service Model:

In a shared service model, clients benefit from shared resources and infrastructure, leading to cost savings. InfocomX offers flexible pricing options for shared services, ensuring clients only pay for the resources they use.

Competitive Pricing:

While maintaining high-quality services, InfocomX ensures competitive pricing in the market. We regularly benchmark our rates against industry standards to provide cost-effective solutions without compromising on quality.

Scalability:

Our pricing approach is scalable to accommodate the changing needs of our clients. Whether they require additional resources or scale down their support, InfocomX adjusts pricing accordingly to ensure flexibility and cost-effectiveness.

Long-Term Commitments:

Clients engaging in long-term commitments, whether through outsourcing or shared service models, may qualify for discounts or preferential pricing terms as incentives for sustained partnerships with InfocomX.

InfocomX Pricing Approach for AMS Projects:

InfocomX's pricing approach for AMS projects is designed to offer flexibility, scalability, and value for clients, whether they choose outsourcing, shared service models, or other engagement options. We prioritize meeting their needs while ensuring cost-effectiveness and transparency throughout the partnership.

AMS

Transparent Pricing Structure:

InfocomX maintains transparency and clarity in pricing, ensuring clients understand the costs involved without any hidden fees or surprises.

Ticket/Hourly-Based Pricing:

Clients are charged based on the number and complexity of tickets generated/number of hours support provided for their SAP environment, ensuring they only pay for the support they need.

Customized Pricing Packages:

We provide customized pricing packages to each client's unique needs, including options for outsourcing and shared service models.

Outsourcing Model:

For clients opting for outsourcing, InfocomX offers comprehensive AMS solutions where we take full responsibility for managing their SAP environment. Pricing is based on agreed-upon service levels and the scope of outsourcing.

Shared Service Model:

In a shared service model, clients benefit from shared resources and infrastructure, leading to cost savings. InfocomX offers flexible pricing options for shared services, ensuring clients only pay for the resources they use.

Competitive Pricing:

While maintaining high-quality services, InfocomX ensures competitive pricing in the market. We regularly benchmark our rates against industry standards to provide cost-effective solutions without compromising on quality.

Scalability:

Our pricing approach is scalable to accommodate the changing needs of our clients. Whether they require additional resources or scale down their support, InfocomX adjusts pricing accordingly to ensure flexibility and cost-effectiveness.

Long-Term Commitments:

Clients engaging in long-term commitments, whether through outsourcing or shared service models, may qualify for discounts or preferential pricing terms as incentives for sustained partnerships with InfocomX.

Why Choose Us?

Innovative Approach

While InfocomX may be new, we bring a fresh perspective and innovative approach to SAP AMS. Our team is composed of dynamic individuals with a passion for technology and a drive to deliver cutting-edge solutions.

Customer-Centric Focus

At InfocomX, customer satisfaction is our top priority. We prioritize understanding our clients' unique challenges and requirements, tailoring our services to meet their specific needs and preferences.

Collaborative Partnership

We view our relationship with clients as a partnership rather than a transaction. We work closely with clients to build trust, foster open communication, and align our services with their long-term goals and objectives.

Continuous Learning and Improvement

Despite being new, we are committed to continuous learning and improvement. We invest in ongoing training and development for our team members to stay abreast of the latest SAP technologies and best practices.

Lean Operations

As a new company, we have the advantage of lean operations, allowing us to offer competitive pricing without compromising on the quality of our services. We leverage automation and efficiency to optimize our operations and deliver cost-effective solutions to our clients.

Commitment to Excellence

Despite being new in the industry, we are committed to excellence in everything we do. We hold ourselves to the highest standards of quality, professionalism, and integrity, striving to exceed our clients' expectations at every opportunity.